UnitedHealthcare has filed a lawsuit against the Centers for Medicare and Medicaid Services (CMS) over a downgrade in its Medicare Advantage star ratings, claiming the decision was based on a single customer service interaction deemed "arbitrary and capricious." The insurer argues that this downgrade could significantly impact its enrollment and financial performance during the critical open enrollment period starting October 15. Other insurers, like Humana, are also facing challenges with star ratings, as they report declines in high-rated plan memberships.
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